![Amazon Web Services on X: "Building an Automated AI Experience with Amazon Connect & Salesforce Service Cloud. Based on customer feedback, see what's new in the latest version of the CTI Adapter: Amazon Web Services on X: "Building an Automated AI Experience with Amazon Connect & Salesforce Service Cloud. Based on customer feedback, see what's new in the latest version of the CTI Adapter:](https://pbs.twimg.com/media/Dn-HIUxXcAEd0I-.jpg)
Amazon Web Services on X: "Building an Automated AI Experience with Amazon Connect & Salesforce Service Cloud. Based on customer feedback, see what's new in the latest version of the CTI Adapter:
![Customizing Amazon Connect CTI Adapter for Salesforce | by Shreyas Vakil | Slalom Technology | Medium Customizing Amazon Connect CTI Adapter for Salesforce | by Shreyas Vakil | Slalom Technology | Medium](https://miro.medium.com/v2/resize:fit:1400/1*Q608xXAW64_sRc4QKzhOKQ.png)
Customizing Amazon Connect CTI Adapter for Salesforce | by Shreyas Vakil | Slalom Technology | Medium
![Building an Automated AI Experience with Amazon Connect and Salesforce Service Cloud | AWS Contact Center Building an Automated AI Experience with Amazon Connect and Salesforce Service Cloud | AWS Contact Center](https://d2908q01vomqb2.cloudfront.net/af3e133428b9e25c55bc59fe534248e6a0c0f17b/2018/09/25/AC-CTI-Adapter-for-SF.png.png)